Before you order
Frequently Asked Questions
Practical answers to help you describe your requirements and plan your next delivery or service.
Ordering and quotations
How do I get a quotation?
Send your details through the enquiry form, WhatsApp or phone. We review your requirements and send you a quotation directly. The website does not calculate or display quotation figures.
How do I order?
Tell us what you need and where you need it. Once we have sent your quotation, agree on the materials or services, payment arrangements and delivery or work schedule with ONZIL.
What should I include in my message?
Include what you need, the approximate quantity if known, delivery location and when you need it. Mention any access restrictions, and share your name and phone number so we can contact you. An email address is optional.
What if I don't know the quantity?
Describe your project and we will guide you. You do not need to calculate a quantity before getting in touch.
How do I pay?
Payment arrangements are confirmed when we send your quotation.
Delivery and site access
Where do you deliver, and what are the delivery charges?
Send us your county, town and site location so we can confirm delivery. Charges depend on the material, quantity, distance and site access. Availability, costs and timelines are confirmed in the quotation.
What site access information do you need?
Tell us about narrow gates, steep or rough roads, overhead restrictions, turning space and the unloading area. We review access before confirming the transport or equipment arrangements.
Can I choose a delivery date?
Tell us when you need the materials or service. We confirm scheduling after reviewing availability, the destination and site access. Do not assume a date is booked until ONZIL confirms it.
Equipment and arrangements
Is equipment available, and what arrangements apply?
Tell us the task and your preferred timing. Availability, specifications and service arrangements are confirmed when ONZIL responds. Any sale, hire or operator arrangements must be agreed with ONZIL.
Availability, costs and timelines are confirmed in the quotation. Have another question? Contact ONZIL.
Let's get your project moving
Tell us what you need.
Share your requirements. We will review them and send you a quotation.